Frequently Asked Questions
1. Are you a manufacturer?
Yes. We are a manufacturer and total solution provider for FTTH and data center products, headquartered in Shenzhen, China, and established in 2000.
2. Can you offer OEM/ODM?
Yes, we can. All products accept OEM/ODM. We can sign the Confidentiality Agreement.
3. What's your MOQ?
MOQ can be 1 piece, but the price is not competitive. More quantity, the price will be more competitive.
4. What's your lead time?
It depends on the quantity and products. For fiber optic patch cord, the lead time can be 2-3 working days within 5000 pieces. We keep regular products in stock and can handle urgent orders.
5. How can I order?
- Send mail or inquiries with product name, specification, and quantity to us. Provide your receive address if you need FOB, CIF, CFR price.
- We will offer our quotation with lead time.
- After quotation confirmation, we will send a PI with our bank account.
- Production will be arranged after payment received.
- Confirm the consignee with you before delivery.
- The tracking number will be provided after delivery.
6. Can you quote FOB price?
Yes. We can deliver by air, DHL, TNT, UPS, FEDEX, etc. For large quantities we deliver by sea. We can quote price with freight and lead time after receiving detailed requirements with quantity.
7. What's your packing?
International export standard package. If you need to print your logo on the packing, please let us know before we quote.
8. How is your quality?
Our production follows IEC and Europe standards. CE, ISO, RoHS, CPR, and ANATEL certified. All products are 100% tested before delivery.
9. Can I have a sample?
Free samples provided under $10 USD. Freight will be paid by buyer before delivery.
10. What's your warranty?
1-year warranty for patch cords since delivery, covering non-artificial damage only. For artificial damage, we repair for free with freight paid by customer.
11. What is your payment term?
T/T, Western Union, Paypal, . For large amounts: 50% deposit in advance, 50% balance paid before delivery.
With the same quality standard, if you could get better price from the market, TAKFLY also could support you same price.
